What is the Curse of knowledge bias?
The curse of knowledge is a cognitive bias that occurs when more knowledgeable people find it extremely difficult to think about problems from the perspective of less knowledgeable people. This bias is considered by some experts in social psychology as one of the most powerful biases in human cognition.
Why this bias is dangerous?
This cognitive bias has many negative consequences, such as bad communication skills and unwise decision-making processes. Because experts fail to recognize what they know and how they learned it, they are unable to share their knowledge with others or identify information gaps in others’ understanding. Because experts also fail to see what needs explanation, their explanations often lack clarity for laymen. They may even assume that everyone knows things only the experts themselves know, leaving the experts with the impression that others know more than they do.
In short, because things which are obvious to an expert may be difficult to understand for a novice, this cognitive bias can lead to bad communication and even emotional tension.
Why do people use this bias?
When we communicate with other people, we usually have two different objectives: to convey information or ideas and to understand what is being said by the co-speaker. This means that human beings sometimes know the meaning of a word but cannot verbalize it out loud properly – a semantic memory problem –, while at other times they might lack knowledge about basic concrete words (a lexical access problem). Most of us also face problems when trying to remember some details (e.g. vocabulary) of a conversation that took place months ago, while at the same time we clearly recall other details (e.g. the main idea) of our last interactions.
Why do people use this bias?
According to some experts, this cognitive bias is often used by teachers and trainers in order to make students/trainees feel like they are learning something new even if it is already known to the teacher/trainer (i.e., teaching or training can be remembered as « telling »). Some teachers also use this cognitive bias when giving information because they aim to avoid feeling stupid for not knowing certain things which others might know since they are supposed to be more knowledgeable about the topic being discussed or taught.
How do people use this bias?
To make their students/trainees feel like they are learning something new, teachers/trainees need to figure out what the students/trainees do not know. First of all, teachers/trainer should recognize that there is some gap in the knowledge of their students/trainees. Once they have identified this gap, they can use curse of knowledge to overcome it by simplifying information given for example through metaphors or diagrams.
How can we create this bias?
One solution for creating the curse of knowledge bias is role reversal. For example, if you are a student and you face problems while trying to understand your teacher’s explanations, consider the fact that it might be easier for your teacher to remember and understand the information she is giving to you rather than understanding what you do not know and explaining this in a way that is easy for you to grasp. Another method of creating the curse of knowledge bias is drawing pictures or diagrams when trying to explain something; instead of thinking about how difficult it would be for you to understand such an explanation, try thinking about how your students/trainees will feel like if they find no difficulty during their cognitive process of understanding things which seem hard for them at first glance.
How to avoid this bias?
Some experts suggest that by being aware of the curse of knowledge bias , we can eliminate its bad effects. For example, when you face difficulties understanding something which seems obvious to others, try drawing a diagram or asking for an explanation in your own words instead of thinking about how stupid you are to have problems understanding certain things which seem very easy for everyone else. You will then be able to understand what knowledge is missing without feeling bad about it.
Curse of knowledge bias examples:
According to some experts, « metaphors » are one of the most common tools used by people creating this cognitive bias. For example, when someone says that learning is the acquisition of knowledge, he/she might be using a metaphor since acquisition can also refer to objects which are bought. Thus, the sentence above implies that learning is just like buying something. A teacher could also say that understanding requires paying attention to new information instead of focusing on what you already know or trying to relate new information with existing knowledge.
Which profession use the bias?
Many teachers and trainers make use of this cognitive bias in order to keep their students’ interest high and ensure retention of information given through explanations . Also note that people who give lectures about special topics, such as professors and church preachers, make use of this cognitive bias in order to keep their audiences interested and awake.
Conclusion.
As you have seen from the article above, the curse of knowledge bias is a type of cognitive bias which can affect many people including teachers/trainees, speakers/listeners and students/trainees. In order to be able to avoid bad effects of this psychological phenomenon, experts suggest being aware that it exists so you can use methods for avoiding its negative influence . By being familiar with information regarding the curse of knowledge bias , you will know how to deal with it more easily.